Privacy Policy

Convergence is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

• Name, email address, phone number, and mailing address
• Account login details (username, password)
• Payment details (processed securely via third-party payment processors)

1.2 Non-Personal Information

• IP address, browser type, and device information
• Usage data such as pages visited, time spent on pages, and interactions with content
• Cookies and tracking technologies (see Cookies & Tracking Technologies section below)

1.3 Information from Third Parties

• Data from social media platforms if you interact with our accounts
• Information from third-party services you integrate with our platform

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To personalize your experience
• To process transactions securely
• To communicate with you regarding updates, promotions, and customer support
• To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who help us operate our business (e.g., hosting, payment processing, customer support).
• Legal Compliance: When required by law, legal processes, or to protect our rights.
• Business Transfers: In the case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

• Access & Correction: Request a copy of the data we hold about you and correct inaccuracies.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications.
• Restrict Processing: Limit how we process your information in certain situations.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for individuals under 13 (or applicable minimum age). We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Convergence Media: information@convergencemedia.com

Last Updated: March 5, 2025